Shipping

Nationwide shipping

We use New Zealand Couriers to get your parcel to you safe and sound. Service and delivery times are between 1-3 business days. Once your order has been shipped, you will receive an email with tracking details.

The Invite Store is located in Taupo and ships to customers worldwide.

International shipping

We do offer international shipping, but charges do vary. For shipping quotes please enquire through the contact form or email: hello@theinvitestore.nz.

The Invite Store takes every precaution to make sure your goods are delivered to you un-damaged, however we take no responsibility for any loss or damage incurred to items through postage or courier delivery.

Purchases made outside New Zealand may incur an import tax or duty once orders are dispatched, prior to the clients receiving their goods. This fee is wholly the responsibility of the client. The Invite Store cannot be held responsible or liable for any additional fees charged by government or any other authorities. We advise the client to check if any of these will apply before ordering.

Delivery

Delivery times depend on the item type. Please check the production timeframe on each product page and allow for shipping timeframe to make sure that the delivery date will be suitable for you. Rush orders may be possible under certain circumstances. Please contact us if you require a rush order and we’ll do our best to accommodate.

The Invite Store is located in Taupo, New Zealand and ships to customers worldwide. Tracking information is provided with every package. We will aim to provide you with a guestimate for shipping internationally but this will be determined by final weight and size of ship.

International shipments are subject to duties and taxes determined by the country to which we are shipping to and will be assessed by your local customs bureau. The Invite Store is unable to offer information regarding importation fees and strongly encourages you to inquire with your local customs bureau for information prior to placing an order. These fees are the sole responsibility of the customer, and will not be represented in your cart upon placing your order. Local taxes applied to products on our website are unable to be refunded for international orders.

Loss or Damage

The Invite Store cannot be held responsible for any loss or damage in transit once the order has been dispatched. We will take the utmost of care to ensure safe and appropriate packaging and delivery methods are used.

You will be supplied with a courier tracking number on the day that your package is collected from our studio so you can track your goods from door to door.